INR in the making. The package was delivered to the agent for final delivery in Indianopolis, IN November 15th. The package was delivered to the agent for final delivery in Indianopolis, IN November 15th. I guess the customer does not get the item. It is considered delivered at this point. The error in tracking still shows but usps is telling me the customer has the package. ok, I see now you're located in Russia, as the poster below stated, "delivered to agent" may mean it in US customs. '&charset='+document.characterSet : '')); Copyright 1995-2023 eBay Inc. All Rights Reserved. 500+ business, marketing, and personal development lessons. It is only a 20.00 item. It is up to the University to deliver to their "tenants". We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! Nobody wants to be on the hook for anything happening to your package, so theres a lot of incentive for them to connect with you ASAP. Wastingtime101, who is active on the eBay boards, explained the problem as follows: "In many places such as apartment buildings with concierge/doorman, townhouse complexes with a management office, freight forwarders, buildings with mailrooms, etc USPS will deliver to the building's mail "agent" and this has always registered a "delivered" status on the eBay orders page. Solved: The package was addressed to a street in melbourne ky. What does this mean? Your email address will not be published. For HP Stream 11-d007na Charger Blue Tip 65W Laptop AC Adapter + Power Cable | Computers/Tablets & Networking, Laptop & Desktop Accessories, Laptop Power Adapters/Chargers | eBay! if (document.referrer) document.write ("&referer=" + escape(document.referrer)); lives in melbourn ky and that is what is on the label. He suggested blacking out anything that says eBay on the box or label. Read our article on responding to an item not received case. In the email you received telling you the buyers issue, select See request details. The shipping operationcompanies are under lots of pressure due to handling multiple numbers of parcels at the same time. I can't even raise a case to refund it. Find out when you can expect your item to arrive, and get information on free shipping. Cancel anytime! 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They get so much Priority mail that they justassume everything is going there without looking at the label. #7 01-12-2021, 12:23 PM . Packages often end up at the local postal service, and the USPS tracking system shows the same status. However, the actual agent the driver delivered to is themselves. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. The reshipper tells me that they never received the package, while USPS tells me that the package reached the destination. After all, not many people remember going down to the USPS and speaking to someone at the post office about authorizing different agents that can receive their packages on their behalf. The USPS final delivery agents are the drivers who deliver . Social Followers18.7kFansFacebook20.8kFollowersTwitter1.8kFollowersInstagram636SubscribersYouTube112FollowersLinkedIn136QuoraLove Counter. Got the message case is closed no refund required and any feedback will be deleated. almost forgot to mention that, I don't live in USA and I use PO box for shipping. Last edited by DDRode; 01-12-2021 at 03:46 PM. if (document.context) document.write ("&context=" + escape(document.context)); document.write ("?zoneid=4"); Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. there no fees into the US if the purchase is under $800.00. Well gather the info you provide and use it to submit your request with the USPS claims department in a few minutes! Save money by combining shipping when you buy more than one item from the same seller. He started his first blog at the age of 11, and has since gone on to start several successful businesses. If the authorized agent was your spouse or a member of your family living at your home the chances are pretty good youre not going to have to do a whole lot of hunting to find your package. Re: Delivered to Agent for Final Delivery - What Is It? Unfortunately, the answer is it depends.. Youll also see your response options: Youll need to provide tracking within 3 business days of the request being opened, if you havent done so already. That can be trouble, for obvious reasons! They've done a beautiful job managing my mail and shipping needs. All content is for informational purposes only and should not be considered financial advice. Your buyer needs to contact the mail room of her University. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. What If There's a Delay? Its final status is "Delivered to Agent for Final Delivery", and nothing happened after it. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Don't love it? Report any missing packages to the shipping carrier you used they may be able to help. Anyone that youve authorized to receive mail on your behalf. Consider Signing Up For USPS Informed Delivery. What Does Delivered To Agent For Final Delivery Mean On USPS? Most packages that are delivered to an agent arrive within 1 business day. Contact us, No contract. Very rarely are packages actually lost, and chances are its completely safe wherever its at. Copyright 1995-2023 eBay Inc. All Rights Reserved. You pay them to receive (and ship to you) your packages, they received it (that's what the tracking shows) and failed to ship it to you. What to do when a buyer opens an item not received request, Best practices for avoiding issues with buyers. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); The USPS final delivery agents are the drivers who deliver packages to you or someone on your behalf. you aren't responsible for that. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Youll know who to ask, theyll be able to tell you where the package is, and youll be good to go! 'Delivered to an agent USPS' means your delivery was attempted, but you could not sign for it. Published December 8, 2020. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. Youll need to provide new, additional information to back up your appeal. If the package was "Delivered to Agent for Final Delivery" at your work address you should call the reception or mail room of your work to begin locating the item. var m3_u = (location.protocol=='https:'? When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. "I've reported the issue multiple times, but I'm wondering if others here are seeing the same problem?". So, this essentially the same as requesting reimbursement for packages that were stolen, or lost after delivery. Rated 4.7 / 5 based on 1,047 reviews. Find out what to do if your item hasnt arrived by the estimated delivery date. In any case, there should be a geolocation tag at the point the scan was made. I'm an overseas customer and sometimes buy goods from eBay using a forwarder service.Recently, I had a very frustrating experience: my package didn't reach the warehouse. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. One of the drawbacks of this process from the USPS is that they do not have the resources or the ability to confirm the identity of every individual that they count as agents able to accept packages for you. it sounds like the "final agent" which is not usps lost the item. USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. If the estimated delivery date for your order has passed and your item hasn't arrived, you can let the seller know by reporting that you didn't receive it. Delivered to Agent for Final Delivery ANNISTON, AL 36207 _____ Dion D. Rode US NAVY/US ARMY(RET) NRA LIFE MEMBER. if (!document.MAX_used) document.MAX_used = ','; Check out some of what we can do for you in minutes: Apart from protecting your consumer rights, DoNotPay can break down and fast-track many legal procedures for you. This will help you deduce where the package is and . Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. The good news about having the USPS in specific and over your package to people that may or may not be authorized agents is that it happens so very rarely.