Restrictions apply. StubHub gets a lot activity from users on Facebook than it does on Twitter. StubHub Corporate Office - FairShake As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Every order is 100% guaranteed. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). In this regard I was right; but major unforeseen risks would also unfold on my journey. Lots of answers to questions are in our FAQ. Thanks for your message we aim to get back to you within 24 hours. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? If a crisis like this had hit us earlier, wed have been in better shape to weather it. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. In March, the entertainment industry crashed. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. StubHub is an eBay company (NASDAQ: EBAY). This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. the exact pickup location and times. Find startup jobs, tech news and events. Check out, All tip submissions are carefully reviewed before being published. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Join the list. To provide a deeper support system beyond grants, we lend our 3 if you sold tickets already and have an issue. StubHub will refund your money if an event is cancelled or moved. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Office The contact number is only for US and Canada. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). WebHow To Contact StubHub Corporate Office Headquarters. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. All rights reserved. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Ticketbis makes it easy for users to attend events all over the world. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Jeff Zwelling TBD. 4 if you have questions about listing tickets. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. WebSend us a message. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Copyright 2021 by Sukhinder Singh Cassidy. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Corporate Phone Number: 1-415-222-8400. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub corporate office address : StubHub WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history Events Parking. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. 199 Fremont Street, Floor 4. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Pro tip: Each number appears to go to a different department. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. The more I learned about StubHub, the more excited I became. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Its possible that someone with an identical problem has posted for help before. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). Does StubHub have live chat? Singh Cassidy will be based in StubHubs San Francisco headquarters. StubHub Email StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Personally, though, I found it disappointing. 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Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. His digital chapbook, The Internet, was also published in TL;DR Magazine. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. StubHub From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. It's often the quickest way to sort something out. The Company offers tickets for live sports, music, and theatre events. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. In 2017, eBay enabled $88 billion of gross merchandise volume. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations HEADQUARTERS. How do I get my tickets back if they didn't sell? Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. We'll do our best to get back to you in the next 24 On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. StubHub If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. StubHub Stubhub serves customers worldwide. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. 2 if you have questions about buying tickets. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. This article was co-authored by wikiHow staff writer. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. To subscribe, click on the button below and copy the URL into an RSS reader. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Built In is the online community for startups and tech companies. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub Corporate Company Profile | Management and Somehow, Id have to navigate us through it. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Check your order confirmation email for Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Will His AI Plans Be Any Different? In February of 2020, we sold StubHub for $4 billion. StubHub For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. We give them a time frame to offer By using our site, you agree to our. The corporate office phone number is 415-222-8400. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Stubhub serves customers worldwide. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. StubHub Email Format | stubhub.com Emails - RocketReach Within nine months of my arrival at StubHub, thats exactly what happened. Buy sports, concert and theatre tickets on StubHub! Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. WebOUR PARTNERS. Fax Number: 1 I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Enjoying This Built In Excerpt? StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Surviving wasnt easy. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Alternatively, Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation.
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