Thanks very much, your procedure worked a treat. It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. Trying internet reset finally did the trick. :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } Get in touch. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. I followed your easy to follow instructions & have successfully fitted a new hard drive ! She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. By continuing to browse, you are agreeing to our use of cookies. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. Quick question, is there any reason you cant use any 2.5 drive? And that's with anytime calls to non-premium numbers. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. ISP BT Charges UK Customers for Keeping Router and TV Box I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. Now you can see the original YouView hard drive. Welcome to our best TV experience yet. And BT reps have publicly stated the box will continue to work. Safe mode worked but would not correct problem. Is that to be expected? There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. Worked a treat, thank you. Will my YouView box from BT work if I decide to leave BT? Easy to follow and pretty straightforward to carr out which was great. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. Ordered a new hard drive and have installed using your clear instructions. I can hear hard drive starting up with a quiet whirr but then stops. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Much better than landfill. height: 1em !important; background: none !important; You can restore your box back to its factory settings, letting you start again from a clean slate. All working, thanks it certainly helps having people like you around that will take the time to assist others. Place the PCB back in the bottom half of its casing. Which is actually more likely, coming from poorly trained staff for whom TV training just seems to be an over-skim. It's available as a tuner app for Sony's connected 4K Android TVs,. It looks like you're new here. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. With the lid clipped back in place turn the box upside down and fit the 4 long screws. I have fixed mine I had bought a used hdd and it was formatted in fat 32 and did not work, if you google completely format hdd removing all partitions i watched a video you do it within dos on windows took less than 5mins at the end though finish instruction on assign, do not do the format for the pc just insert drive in you view box and bingo up and running. Youview Box stuck on please wait Digital Spy Once you stop paying for the BT TV package it works exactly the same as any other Humax box. Would it have helped if Id found a way to reformat the replacement disc first? 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. Announcements, Guides & Community Updates, Here's where you can find out more about returns. Well worth checking for blown/burnt components as you suggest. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. Thanks for the info which was clear and easy to follow and saving me a load of cash. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Would the solder failure be visible? Visit our full contacts page here YouView Box Hard Drive Replacement - Ionic Industries Ofcom launches review into unsatisfied BBC audiences Am I being mislead by BT here to keep me paying? If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Will NEVER go back. I had put my bt box in the bin then came across this website. So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. I used Gparted as I am running Linux Mint. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. Some people have had success with a 1Tb drive. I expect so, but you won't receive any of Plusnet's pay tv services. Ordered a replacement Seagate drive, followed the procedure above and happy days!! Followed these instructions to replace what I thought was a damaged hard drve. img.emoji { thanks again. These are also AV grade drives and are available online through eBay here. I started to get very nervous it wasnt working at this point as it seemed to be taking forever! However once in maintenance mode I keep getting sorry selected option failed. Does this post mean a BT customer can keep the BT Youview box when their contract is up? BT Vision+ Pace DiT7431/052B Box. document.addEventListener(evt, handler, false); Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! I can view but not hear SD channels, but cant see any HD ones at all. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. display: inline !important; All you'll do is end up getting frustrated and angry with BT. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . Menu. Checking your box model - YouView Support Thanks for the installation guide. I cannot thank you enough. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. I had a spare laptop hard disk (Hitachi, 80Gb) so I followed these instructions to fit, and it kinda worked the box was now alive, it would record the current programme if I pressed the record button, but anything I set to record failed. See the table below for links to buy the different makes and sizes of YouView Hard Drive. I am stuck with scart interface. Great instructions thx, bought a new drive (exact same 1tb WD drive). This orientation of the box might affect the passive cooling of the other components, possibly improving it! All rights reserved. Following the removal of the HDD I did open up the HDD and could see the arm was stuck. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Many thanks. If you take the bare hard drive out of the portable enclosure the disk might well work. I wonder if the programs recorded on the old hard drive could be saved??? Why is my BT YouView box stuck in maintenance mode? It happened fairly soon after the latest update that was released at the end of Jan 2021. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Havent tried the option with removing recordings yet. Read our cookie policy. Sometimes, you may experience weak signals due to poor weather. I then turned it all off for a minute and then back on. Thanks, Votre adresse de messagerie ne sera pas publie. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. Not tried the BT Vision option but I wouldn't expect that to work. } Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Registered in England. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Free delivery for many products! "agent": "-4.9.18-1.6.0" I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. Here's everything you need to know: What is Ultra HD? We followed the user guide instructions and Googled every possible solution without luck. Ktm Rc16 2021, Is this really the case, as I thought these were key features of the box? If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. So count me as completely and utterly confused! Everything else will continue to work perfectly. Should work as a normal Freeview+ pvr. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . It did allow me to recover some of the old recording from the failed disk. How to Fix YVM302 BT Error Code on YouView Box I have decided to cancel bt tv as we are moving house. Thanks seems not enough praise. You View Box After I Leave Bt Digital Spy Not tried the BT Vision option but I wouldn't expect that to work. As Graham pointed out, whether. Why couldnt more companies follow your example? A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Need more help? Youview box functionality after cancelling BT contract YouView Community I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. You can also buy or rent the latest films and box sets from the. Just tried this. } Thanks Richard, yes as long as all the partitions are deleted off the used hard disk by a PC the YouView box will then create its own partitions. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. All good Cheers! From Box management select Power & standby. Discover the great features of our smallest TV box from BT. "pluginVersion": "1.6.0" Is it possible to subscribe to bt tv if you dont take there broadband ? If so why are BT misleading customers into believing that they need to return their YouView box? Youview Box - Problems with BT & TalkTalk Boxes - Spacehop It keeps on trying to start but never gets there. var removeEvent = function(evt, handler) { The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. YouView TV Ltd 2023. so I put in a clean 320HDD (cleaned with diskpart). .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. By continuing to browse, you are agreeing to our use of cookies. If you are using a used hard drive you will probably need to delete all the partitions from it first. Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. Then find your instructions below. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. Mine actually had a Seagate ST500VT000 fitted. Thanks for the guide. We know how important recordings are so we do offer options to keep your recordings. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . Many thanks. If youd like to join in, please sign in or register. *Settings can be found via the cog in the top right corner of the Menu. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Or is there a message on the TV screen? Read our cookie policy. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. They told me something very similar last week when I cancelled. You can also buy or rent the latest films and box sets from the BT TV Store. Thanks for the feedback Keri! wfscr.type = 'text/javascript'; blockquote{border-color:#EAEAEA #EAEAEA #EAEAEA #22a9f7}.site-title a:hover,a{color:#22a9f7}#masthead .search-form,.main-navigation a:hover,.main-navigation ul li ul li a:hover,.main-navigation ul li ul li:hover>a,.main-navigation ul li.current-menu-ancestor a,.main-navigation ul li.current-menu-item a,.main-navigation ul li.current-menu-item ul li a:hover,.main-navigation ul li.current_page_ancestor a,.main-navigation ul li.current_page_item a,.main-navigation ul li:hover>a{background-color:#22a9f7}.header-search-icon:before{color:#22a9f7}button,input[type=button],input[type=reset],input[type=submit]{background-color:#22a9f7}#content .comments-area a.comment-edit-link:hover,#content .comments-area a.comment-permalink:hover,#content .comments-area article header cite a:hover,#content .entry-meta span a:hover,#content .entry-title a:hover,.comment .comment-reply-link:hover,.comments-area .comment-author-link a:hover,.entry-meta span:hover,.site-header .menu-toggle,.site-header .menu-toggle:hover{color:#22a9f7}.main-small-navigation ul li ul li a:hover,.main-small-navigation ul li:hover,.main-small-navigation ul li a:hover,.main-small-navigation ul li ul li:hover>a,.main-small-navigation ul > .current_page_item, .main-small-navigation ul > .current-menu-item,.main-small-navigation ul li.current-menu-item ul li a:hover{background-color:#22a9f7}#featured_pages a.more-link:hover, .wpcf7-form input:focus{border-color:#22a9f7;color:#22a9f7}a#back-top:before{background-color:#22a9f7}a#scroll-up span{color:#22a9f7} If you cant there might be some other fault with the box such as failed RAM or flash storage. BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. The second email is the follow up with the instructions on how you can return it. Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. YouView is supposed to be a box you can use without a subscription. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. Great work Mark, good to hear about your successful drive replacement! Ktm Rc16 2021, How to Connect Youview Box - Wirelessly and Wired Guide
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