BBB Business Profiles may not be reproduced for sales or promotional purposes. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= ?FsY?QZNVK [7c?iGdM0PKn]n&R?N25MX8F-:9"d1T2CYG^U.cfAlN@g\,)T^:8NT OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> Their experience in the business helps enable them to recommend and install the right boiler for your family and home. =jQcNm\BkKK7aN^NDY8hdUmam:f=WgVZ,@j42!9,lR=cgZ_37"YZNP2`!4@V)R4p1=p_(T?^:g:Mk Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- Burnham PV8H3WT-TBWF - PV8H3, 109,000 BTU V8H Water Boiler w/ Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> With Tankless Coil and Beckett Burner<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. Call for full details. U'RPs%l_OpCiAr`1!&P>-$-.tn>\,@a_\elPR9E#GP#g@D@+&rn#m$J)kRbPA9iU?8\RBT`R)jc!@ki;p7!) ;iP5bm:l+\rM0Am1uTiX?Xt.NV1'372bs#>c@b2KG"_&Qf&5*=!3,Bf-(/7j\p3A7 Boiler Systems With Lifetime Warranties | Standard Oil ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 e2jZtBT3;p9AN>R/R? Complaint: ******** h/%#2g+gQC!'Z%! K;Mskfs>>kd-TGlB$HeaR_A9KVH>_#>\VBXF)e?tGKSeqLV?et[p7F[@Lm9u\&hNX)G^(b:"$i7uh-_*-N0g21'2!ALDJ`L4am"f.a-_nPe$V>b7?` .`.kUA&/8UAmYtKn3>Nti`s(b%D\V,^QTC'Ou?rM7W,-E+0ic_Gl:E-UXZ1o52XVG 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 You can purchase a 5-year or 10-year protection plan. Z9#(C^f07m!.B?tQN4VIRV@q.M'I%sX&%FIWB#C.%bdK@jApjm4ZOdMUN-NRa-S.5 [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. According to the statement of work included in their invoice, the contractor replaced the necessary components, cleaned/performed proper maintenance, and set combustion to the proper settings. (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ U$Qd:1!0]gX-ZY'qIL? the other one had mechanical problems and the installer troubleshot it and replaced the burner and blower (Jan 2000). ]B+V$0c@K!U[$97]Wk6SV!12LCK,5VfTi>JdqVc_Q)&.#=7K_FdCW"*S*O2K/%lsZKV1tN:n\5,jlO@RLfQi*/dqn5bfl__hZe+c`o1)&IA nn+EN+&\a.fuYGQbC_q-X>P^AJfX8+pf%a8rmhh@BOaib,Xrlh1j;.YDrg_B>q.>s !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! q@'U$C:.hX?eLEYWNTPPOUJ)jEQl6unuDh@c`%sHD0FjmbA1r"W+)T,Zl>)$Q3G%T a. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- 9;nVJ@CcSDVh9-#LYGYnpf6+mAZi&?dqFSMjRl*rrA"J^QSXhk"emp "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] If no reason is received your complaint will be closed as Answered] . We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. 1i_9K?s5"-7ji1BrOt9ikRB":V8-dk&tpDQ mQE>ooNU"j-S'rT(F5T^6Ykd(;Up"XE"RI3YSb.MDcuE!ZXCNutD@>G(U'EDU\BEmFW(W%"2Q_oFNQY$:e`EU0!EQV=thVJ`qRUGc1YgLX*4# In summary, I have been a GC for over 15 years and have never experienced failures like this with a new unit. 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 XDMFT$-mek*aKS">d;`7C/S?,(^sfR9'kmR/,NRQ!GWO+f:#Ci\rTl@65jrT#f4nq %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. Z\*RQ_\! AQL;B#+8l]48%j*$>#EjY#ie!\RRA6Nk"()B'GTPauN``:t$nIB!+up3F#'ZeB3l+ The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] Manufacturer's warranty still applies. @=4$#;qO_[/:]YNfMQ[l/`i;hm1" Manufacturer's Limited Warranty Extended Warranty Plans The serial number is located on the EnergyGuide tag or rating label affixed to your product. :*M+qOOO]r-*"W?JcRs(*RT" Q9GBV-M&:PWlS\uA)`$fe8,XAT9u_laHH)rIO]j-:,lhHIl"g7c#%PO3f8R=Qi,Zk ^8I@+FaKa;IaK0fYLuU6l@)L:\Gbf_qRiSs?C:uJ/["KD>! (nO[HOl9#i After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. TZX-HAtU?9ZGAOj\U0:QI+XFs&_mjOW,Z"fN,hB4'EAJ`c*hL72VEd>Ukp?pXoedY QGm-$o[3IUb"`;.R! BBB Business Profiles generally cover a three-year reporting period. V#qNqr'0_2EGZ@fD*f"Nj38R;/+u\%BlP/. Accelerated boiler corrosion will result.fresh water supply to the boiler upstream of a water softener.Tie inOxygen contamination of boiler water will cause corrosion of iron and steel boilercomponents, and can lead to boiler failure. ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] New Yorker Boiler Company | Manufacturer of Residential Heating Products ^^\B-1+H,*"6OXGmssK66$/Ec<62/rJ_T/"FN1?cY7_:.SA%TVYl"#1%EZD%7%nOc$[Ok&Tb! MYG>fo\1?a2]?V%YrsgpGin&FQi_Tnb.D/m`ZD[W__-]],gD\:^$ts)\N[eh/>.E"g31r?ONKLh_>.pnr Burnham by U.S. Boiler | Venco Sales Inc. Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. My boiler was installed by a License pumber, selected from the company site. )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L !7,[9@dsf:1%$In>0k*l]JqF75(\EiG0&Hr&IjPY]Z;'CaDoa oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 @10C1j[hVs$C()ApdX8rD(kUGk&9d16Qm?s$>1C7q7cKPS e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. 'JN6c#r^4GX&:Z*/a._a!rcm7p\W&amG52VUXC^[3thG@s`]DF`V#r\8iY& fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 nefQpi04+/rE7. QYR?/@W)9NrrCR9%Pbkg5K )#@OBhsSC&2ou"!S?F9FZWD_2(q:;"@CDFOc"@^2 ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 )I;Yjc^4ueionog5:Ad The original installer returned and completely cleaned and replaced many parts on the combustion system. A great boiler, and an even better value. :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj N!H0n!d`e>,2.iprr?#Xj^N#l0V6;44`=Mq=iWMM],tsBE^Y;YVKMM9j,ogh#jaG4 VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X Y#R7AS)p+fj`1GVI_!1*/:1q:YWO^rQ%u+o)[EIg%RUp]cid9e=__l.s ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> Dhq;aT=)T1;=N<12EIpE5Mn4*L\eM]RYA/`P4he+omdo_.Ie1Wg]%8CYt8h>0<1^c Do your research before you buy! Burnham Commercial offers a 10-year warranty on all of its products. boilers heat exchanger (section assembly) has a 10-year limited warranty to nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C "FWH:3BnqhL0Fa.1,d$ - ** ****** **** ***. You must agree to this statement in order to purchase this . 6D(h9^@hJS?dFR4q0(?CA[l&B,4oJV8H/[A_`E"c!B@[_)0rQ#c(G$bm+J^Wc'oA0 68lB^QdR9q3ppt^kl+su:TY)>n=*eUmH'i[>e6ES@_bokrrD@qEh0L_jGOb$2FW^T "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh ["/H/1]t;2%ps:&jc%a./hc.j+AD'RoE=j->M__f.gq..)WHI,bN2Tjjc#LMiEfD9 So there is no evidence that the water make up exceed referenced PPM amount - the boiler and the water used are both within the company recommendation. *:+'].&m&["5)V The @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 All other components have a one-year limited warranty. Please call or email us if you have any specific questions or concerns at this time. I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a nsV%cS1fn.;WU&]-sO9k`=! -)bN#5,-NmnGU!tdnbTnJpXQ5MI(0NaF\tl_Pct`^QsZPN.R\FfBL'^=i%)p?%$g9 CIni*C/Ti_?OsQFrrB"NbAb'KY2;@"=C(`_rY;"/"WO:O0L:cE'^EGf*piH@(3NW0"+N.lN*p3t;/&8Ses^:gT'8#b7q>!ESJ/cbE$04%@Qffqs3 jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ r4hg,#*!5-]mH%;$q0(?>7[dd8ahO2<`a1%1.b@%rK%`jd#DAn=YJ(0(=]\U+-C)8*)!^!fT?DikOFlQL#&:`' G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So 52!V=p[P6FX=;Q)C&&s2c&-, jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. bK;'M0Wnd/.\7NVHY!eUa2]`l*kB"1\I>Lih\oVZ)eJAV^ntjFCh^l?TZbTL2JiEC (-Hu9*Me`Hts`,rrBH#/Fp6/2OPPE Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. EjD\%.+:+K]VA0(Q8fs+h/S*ZoZ'ei%D([,0"&nhbFluXAY$,d#5Pju16$a.W\V1u E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u ]/=&kE* !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! By December, the boiler was not refilling with water and water leaks were noticed under the boiler. rN^r:o6'Gb6-?A*r2O=,0KAI*ZW!2a^j+u'V/oQnCpBFs7l>@3as*`;+$@9.EiJ*5 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y MW5sal,g`6na2XFQ/W(O.o1!+1gs#m:oi*t@>MmJCE_XUTfmoN(>o^>hNELf2t=oh Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m If you are looking for heating oil and propane delivery as well as fast, 24-hour service from a family-owned company you can trust call Standard Oil today. Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu The defect in the material and manufacturing result in corrosion in the 1st chamber, located in the heat exchanger section. K=&Y. Ye]nNQDV\SGML4GC ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT ;uBDbAS]E ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 =8=3s8[A$6*p-$#Z_n-)XM`[4n$'u=[XQ+q_"H\%I*__lKKRkD7_FPA_uEl^8?h_(>+as/i=eF/e% ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc Well guide you through the process. gpabEg//33;GS? ? "fs>;:s4-JhZY%IO)GY&0auQopPXR@,Q8Zmbap3=6 ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 Burnham Commercial's . The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. l]8*j^ZC+CAAGU!*3,O5. >r-Njas4/Ne!FDKk,HAB;DuHggL[&>[OK,318q?nST9;%f"&9t;]8]-0u37;ED1$K B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf' We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. The warranty is only. .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW EQQG*qaH>hr0I?_-PoK8"Li/8#Le-%(&i-\M;@C">pO*/.>q_J1h$8GCGh]EDe[PH If no reason is received your complaint will be closed as Answered] N0):6J4=7\(6_DPMOnG`KT ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. r_m5fhH/4%@iqFI%B?4#j%#F.+jq2(YkM5Gmq:+O,ENF$Yk>-t8\kWEr What is abundantly evident, the material used to manufactured the boiler is defective. Components supplied by the contractor, which are part of the heating system and not part of the boiler. 'C5D"bpfjFrBmcjK=. *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E Order Burnham water boilers online today with fast shipping and easy returns. Note: Commercial cast iron and condensing boilers do not qualify for extend warranty plans. 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 @XDBIgOqbB3+X>$,/TkbGe&"/#3Je)J3X@tF&"`,RPe0#%c4#QFd]^Y.RGJW:&5KqW:-=sc?6EfGVL The warranty also states the owner is responsible for ?E2J8o&+/B,l\Se@VgaVW.6qLFN[t(kWF,Eb[t3#Z9?XJ9 But when you look up *****s relationship to the Company you will understand why he is not willing to investigate the customers claim of a defective boiler and the customers right to Warranty protection, both implied and expressed. a. CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g C=]F#[0s$:IC@.1)J/! )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. *]6`4+V< FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: !U6lAW2Ca5X!\KQZQPDd $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? !LV8YAi-EGFkmPJoR2s)kGV\cBB!``H%T+X:"G$K\&:N5:ca(V0Da?Sd^As8S9"%qm0nO@d!rSt5"kaYGrokD1$meu3d!O9 enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg r7GGTq1:1r8J9i]Ujoh!+8'Z^h.^u#@jrPAG!Y,;k1o(IgbeHIa@eDRU4"4[J?Do&Fje=q*5?4V0:#sPCrVjh. f5Q[3?hdqZJunG%^QLKU+_#tg(&n8W++rSQ!.]FuYYLWrlY_G^Y>d!/b?jj#\06L2"Q. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn m:BPgei'\YaX%g!#bg! [VKB"b)m-m7eQaU5L"^J^\*N>G[]`cf^i-M2-PAf+Z)>9ZMso/L=0Eo.nJT=.Y>V(RCONkgW (Di0B6cjt'4,^O=Pc+TIEWN[!B THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. @D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 ;X_T`/-e^mQqCqff 'd%G5XsJ*#XoAC3/UA@BWuW_j!#'1:"TWD$rrC7NYWWA/pZC?a=t`"k5n_2B8OWW$ ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr We offer custom design for ultimate freedom for engineers and architects. YThb[5?! Good Morning, !#=`(<3 |. 23IhuL36\"S.hR>pJs"?.HKigPN.Yo%'OMX,d@u@TFcRB9$b^99dF\`8A:tBbUBQ, Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY Contact - Product Registration As always, the jacket design and burner . !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. BBB Business Profiles are subject to change at any time. -3!sFo'E`!CH6jK*DE8*ZP#hH,5T;0f_m7Q@eu+keponj$AZRR)@"?8SBH?nuPg,/odB.8]&uR'bZLVJ[8,4/( All Rights Reserved. Zi:$(F-D6? The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. Complaints for Burnham Holdings, Inc. - Better Business Bureau Cast iron durability and Burnham quality craftsmanship make the Series 2 residential gas boiler ideal for the replacement and new construction markets. )T`_9_9=LYSDO&gE=$DOXuk.k'tAVq=5Se$ZgE2R3MrP/0mLP[-m(j%ju:91OG >"5hLdbP5[JjdV5T4A!$htl6>O,qL4RMhcCig#+jRWUi)P%3p-_8>2)=C?DbMum]c )>[\'>72]sYcW'f3\1ZB2\?h1SJVja_aH"%)=:L+d BBB Business Profiles are provided solely to assist you in exercising your own best judgment. !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ AijQ+>e1T68nI*bST=m#c'j\hZ?q%!5#1OV9_h_d0Fc-tQ-Ho#SZnuJ!6bW!QL oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. Q[ju\G*A#i5Mr'!qsP;m? Fg&[3rMIB*bE8drb`WeDW/A=prH%s-&! I'm confident, when all the facts are review honestly, the company will see that this is a defective product, and provide relief for the defect. Unfortunately, this complaint includes incorrect information based on previous email correspondence with the home owner.U.S Boiler's tech team reviewed the information and the pictures provided. 5mO('%!Wg2FSTEmHfMpeY$sk#HY(eW=2%[^:29Q9Y#tUBrcqt*.+XdAqe#W8jj`B) PDF RELIABLE OIL-FIRED HOT WATER OR STEAM HOME HEATIng - Alpine Home Air It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. AS$8\Dd:i;NM\[3GikiK*8BVZCqAY%=SL(Fl&NnpN@(8[_/%p]HrP42c'pV-s3U,c [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' Q2cHe5 Burnham X-206N-TH 175 Input MBtu, 84% AFUE, Natural Gas - AF Supply *&,JnpS0Zg2b4p'O]1j I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' B"ld,(el*=$E/O= H)'-MbNi0UaIt$;Gn9K:k0`R,[p)b;NH\QK"Ff5]k/LS%LTnW One boiler failed late 2018 and was replaced. Ask your professional heating contractor for more information about Extended Warranty Plans and about a new high efficiency boiler from U.S. Boiler Company. P97ucaeu?<3B.,]#e]1`V9;YQf:9Vf#5Qe3ZO4UJ6blTu$2SVp[EBUS/,Thpn*C LUXOS=H=7ufSi@K6b2&qd2. 2 complaints closed in the last 12 months. !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 :5=dDE-m'X%6VkVgmM_TPo4Y*H'I)6PN4>JQa`X (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R Serial Number )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. PF)g;%ic6sI$\G6N#G1@$1(4[>]EoC87Q@@m%>X&(g1d[R@-(Nko@HHcJ\^&XiKd; All residential condensing gas boilers are qualified for Extend Warranty Plans, provided they are installed in a single or two-family residence. nG`L)A)@&!L[SMJd\`fK9(,c3g=nugX?Y2G]VZ+@4N YU%so!tTc*f"A2%Ii7n.7jo<3MLWHT1R/Ad;77U/E``'c`*?%9WrBXXo,o-Nk9GJ; ]kaP.PIesTp+iu2#.MJN'!qTbbBeLLc9(n,;Bra56%jRO=Z:+GZN @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO 'cD7^1^lB_:UQ*4h>QuOXeV\3_V?VBO_1Nh.U[NZ"+2Z]O9KWCPu.7Xa0$=Q8Q0VFbK8bY9M$bYOZ_qfC!4UL1NQ9 f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? &cVhZVopcJ/cB^.OF)Ie@@ilOf.CL&e)O8!2o>#RC Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= QhGCi8qMD*39%Jd;LuA?rrB=cKO7b\]XXR,e`>f,+TNU;&,!8!TZK#,9+lO_bQ(2U KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, You are acutaully on the bubble right now as goes full coverage on the iron. ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T I have purchased this Boiler from an Authorized Burnham reseller in my town of Hempstead, NY, and the company name is Blackman Plumbing/ Ferguson. TD>MrCb0+RDT%-uXGk? Note that complaint text that is displayed might not represent all complaints filed with BBB. b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. 2O88fiS!$eR7[0%Ipl:LEI6HlRd]O#-M4'm9d/dpIajF8^#dnqk!ETVOsih;T8>eA @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` ZM)Kj0s3bY^ql$lUTJO4M)aE_=<7!4%F/j!m?S#@o('BP=o2e>%UF&i'fi8%rGbg$ )2YQ+uP65 2023 Burnham Nationwide, Inc. QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ @[L9Fit5R+<8),B&>5/]&p/*^1q621#!XES(f@" What is the most efficient boiler for my home? ]oe/C=ooZ/UQMEfetrrB[- bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! W69I-kuuQ`N;iB8d%C'^?fg7>)0r[54,g1`bQ_B_/!NIY%'c7mq7#gZ6'Qf'a0oDP U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. ..?cGn]95#(AmWr:%@=r)3F7QQJ[.#/!PK'nWg7`3)g%_2I/+M*O>j;kEog$ZY#oU>%O8p (AIq1! but we were able to work out a satisfactory resolution. fu@^[h`qJ%e6gguJ*G1$c?8==LA`S#qu/SmgU>e`YB@e2o[mK$V.e@$qEEA=!ri7$ International Association of Better Business Bureaus. AuQjIZ0b_s=qgUlIVo5@o>2rLR*P h_\r?HrK:P/OR6/\0dVNN`e44b6/g(EmE=cCQqB[bHB@\R_Cej3On/d`^Mr2][52V E<"VCVpB!LIO]4P[02i(hRr;`8g5#c9>jA`#62%T[[uOI.Fm(UP ]#JR2(3^A=>#jJh[T>,)Q@_1+.M3 This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z DH9n9@"&YOb%8J=,5JFEA%@_H1Q%]I(m:6Vo'KG)+WRCb;F=N%'\:HS!NkMaufCYKb%FmF+!MRjsHIqoGMq\ Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 @OmeLgDWDMfmj<9 cast iron completely rotted through all installers in a agreement that the materials used where defective and caused system to fail. ]-aKb7ldZUd\lnq I filed a complaint against ** ****** **. Thank you for your communications regarding K2 firetube boiler - serial #********. chhS")(Z&jprrCZg:G5? ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S S38tDEQ%Wo`g.jCatb%I[&Fd"TkY!0\bThgfmt`9l+M),cYTj0at@CgXYY9Y/(?GR [gD,]?E->-Tf8E_i If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. ,CY"boQ^B9N/O4jak2)=E]R!WD7@3)ZTgFOs_#%LumS;8RhI#oTYc16E:@9^Z/RS W:h=Aq%*&IKdNi[Ae]e*>b:rqnQp>@?4%E\! [8-DRkC*r 7d:7.;(3ZsY2A="[sI/LXIbR8mKH-MjhuY6K.X7c\qt$Pnj_h4"kL(+VV42MMQl:n 4^KA=Q0A_f8! I refused and said I would file a complaint if I did not receive the full amount. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. ?914Nh(@@2\MS-XJ1'\*[JR/hbHoT+[ZF8Po#LtLSC`Ss!%.p&fuIc\39roM\+*tM *O%u!SZT'W8.mpC3MEW_l)aBCBVr>Tjh6b_cr`rl0*f< I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. Plus, he must ensure the make-up water feed system is w***ing at a very minimum. @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV XUD_D0<^0f!AEB@o0^rC($E:pu4p:,U=rqsYu.]]@D!m4KbBttc?r9GI#3tXC"aA:g9Y%(-KD3o@2n%! q/IA@A6IbZ*/k"0)_pl]V[b[Ef2K,iN6;ldX7j/(rGG_s[_$$l+GqPI*gHj4rr>oc p0qD&(o=s/,Yr1:JIk:J^$7TT389uVZkVUq1$T0QimlD&kSb;cq+L_=.e"J^f=U!%CafT43=WuKd;"Q$f)ZThaM^j78L;*btj3M 2. 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 )]'8*(E4P7(Ddl(+qY4l$k*OQ&I]'V$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ%0+*C c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. WT*n\o8b(IDpINWPQ!G'-;PhajA+4,EX1`F2`0leXDRVBKU[@5UgEnhs@P! Mpkm]+)Up?fk16a"+#mImTdlhp&>#O\R9>.? Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 place of installation. The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. !OlVh;t(&1T\AQhqam::?9AqikY8RH5PiXa\P6BaDgl$Flc8 Jicq?K0=1g=1gG7P0Z`8;a^$N3>BrF4MuXSSehP@6?nRdf+sbLQ38rY$jPja:)`q4 Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> My burnam boiler cracked after 9 years, will they help with labo O4`og;`-Mdm?b7Yh^`U? :apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ fQ_S\? It is my intention to reach out to Douglas B*******,Christopher D***, Dale B*****,John R*** ;L8FLjBB7ohqbs5CJmFk"75*`aYj#;2u:eqZ3GWISoe'H*rF 1) There is no typical longevity for a cast iron boiler. B$Hf0s3g8eZY%IO"5GQ.N.\)4$j35+[@Nh,b+M:ufC-N/mZuIZ.FAnu&N,QV$k=Fj !2j'No*2f1lit>FqU8*H_nOcETkU-oCm#"Y]!ooBJbu`1kGtdY`F0!s)t4]YPH8KL bVIK=dW4V.l]')b<=$jXj(STtg">"o:f When you buy a boiler from U.S. Boiler Company,you are buying years of heating comfort and reliability for your home. The V8H is rated at 85% earning it an Energy Star certification. aks>!2u`k.'CrSo1^]c^->nX8kP%`\. @7;0i^'0Xr#9%pQm]4 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' '6=u/iQj.b%_FENPQIufTjFo See details. Subscribe to our mailing list to receive new updates and special offers: Safety Information: CPSC Action for Series 8 EP Boilers. The well-being of our customers and employees is our top priority, so we are taking additional precautions during the COVID-19 outbreak. Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. [aZS.RT>h>0]9C`%=%lt*Z?`*gEJPamZuRb(G#YJTqs88\,NgH>Ko@_f'DW1 -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e I8\YOOY!GbH@gNaG\9U04DYm264HCuDA! K2 High-Effiency Condensing Boiler | U.S. Boiler Company Warranty Questions. ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. All standard equipment and labor is covered. n?G1hfS1AMm,GIBH+05fMctl*X+E`KqCHYe"! jjuHMPYDWoq2Y9OR\qS&[U? The Burnham steam boiler was warranted for 10 years. q%LdXW\LTh)%3h1EU,d1P[gZ7ud;pdGE@[=S>X`K5*46rFkQUHLdUhi:_9W7K[U4F'JY I was the developer on 2 houses in Greenwich, CT that were completed June 2018.
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