At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! Note: Admission policies may vary by location due to state or local ordinances. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Any purchase made with a gift card must go to the box office for refunds. I have the exact same error. Store or bakery-purchased cakes are allowed only with a pre-planned event. Please click here for further details on how to use your Fandango gift card. I recommend no one to use this website. You can check your Gift Card balance anytime. Please email your request to questions@paragontheaters.com. We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. Are military and student discount tickets available through Fandango? We can accommodate small private groups (birthday parties, camp outings, etc. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Ushers may conduct additional photo I.D. Applications reviewed and accepted throughout the school year. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. How Long Will a Movie Play at my Theater? Who gives movies their ratings? If you need to refund your ticket order, please reach out to the box office or contact the theater directly. There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. There are no refunds after the printed showtime. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. What are the theaters' admittance procedures? Most of our theaters offer military discounts. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Please notify your group sales team member if you do plan on bringing in a cake for your event. Their response was that the promotion had ended, nothing they can do. Also assessed is how each of these elements is employed in the context of each individual film. The reservations page on AMC showed a ticket for Avengers Endgame on . And you NEVER get the "forgot your password" email. Sorry, but all credit cards used must have a U.S. billing address. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Should you wish to purchase more than ten tickets at a time, please place separate orders. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Sorry, no bartering. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. Paragon Theaters is proud to be a partner of Fandango. How Do I Change My Seats? If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Applicants must also present a negative TB test or chest xray within 6 months of hire. I was able to make a reservation immediately! No images. At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Corporate 1. How do you get more information about a rating? Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. Sign into your Regal Crown Club account. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. Don't waste your money we all work too hard for it. What are the Ages for Children / Senior Pricing? We charge a small convenience fee per ticket purchased on our website and mobile app. Do You Offer Military Discounts? The number you need to dial is the number of the theater you bought tickets for. 2006-2023 Viewpoints. Crooks!!! Kiosk ticket sales are an important service for our guests. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Health & Safety Action In Regards to the Coronavirus. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. View recurring transaction details for previous monthly payments. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. Fandango does not offer partial refunds either. Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. How can I find a copy of my confirmation email? its a very bad app. I went to Applebee's twice and earned 3 TOP GUN tickets. There are no refunds after the printed showtime. When Fandango works, it's fine. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. *3D Upcharge. I know for certain it was once it was purchased. Refundsare not available after the booking showtime. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Gift cards carry NO expiration date or dormancy fees. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Children 3 to 11 must pay the child admission price. If you want to request a refund via email, here are the steps: Find the confirmation email you received. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). Press Companies can ask for reviews via automatic invitations. No outside food or drink is permitted in the theatre. About Us I bought my ticket on the website, can I transfer it to the Regal mobile app? I had a line of people behind me and had to by tickets again to get in. Doesn't do anyone any good to get a reply 2 hours or more later. No. I accidentally bought a ticket to the wrong movie. When I get to the theater what should I do? What Does the Fandango Refund Policy Say? Most new releases are considered a Special Engagement, but check movie times and tickets for your. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. *Excludes 3D and you must have your birth date registered. There customer service is terrible. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. That's your best bet. Please visit your local theater's page for specific ticket pricing. No, you cant. Select "My Tickets" to see your upcoming movies and showtimes. The ease of using Fandango was easy. and start exploring the services we can offer. Totally inflexible. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. They issued me a credit and the credit did not work! It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Please don't use Fandango for your movie tickets. Any money or points on thecard will be merged to the account number you want to keep. Will I Geta FREE Movie Ticket on my Birthday? Please call theatre for any local restrictions. CDA Idaho. Join our "virtual" program at this link. They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. NC-17 -- No One 17 and Under Admitted. The ratings do not determine or reflect whether a film is "good" or "bad."
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